Keep your orders, and your regulars.
Third-party ordering apps charge fees on your orders and keep the customer relationship. HighCreek Media puts online ordering on your own website, with no commission to a third party, and adds a Rewards Club that brings regulars back with one tap.
I'm based in Central Pennsylvania and work with restaurants and small businesses wherever they are. Local clients can meet in person, and everyone else gets the same service by phone, email and video call.
Your website vs. a third-party ordering app
Card processing costs about the same no matter who takes the order. What changes is the platform fee, the per-order fee, and who owns your customer list.
| Typical third-party ordering app | Your own ordering with HighCreek Media | |
|---|---|---|
| Fees on each order | Monthly and/or per-order fees, depending on the app and plan | No per-order commission to a third party; normal card processing only |
| Customer list | Held by the app | Yours |
| Your website | Often a template with the app's branding | Your story, your real photos, your menu |
| Bringing regulars back | App promotions you pay for | Your own Rewards Club with an Order Again button |
| Switching over | Depends on your agreement and its notice period | Run both side by side before you turn anything off |
Every app and plan is different. Send us your current statement and we'll compare your real numbers.
A loyalty app your customers actually keep
Your Rewards Club is a web app customers save to their phone's home screen, with no app store download. You choose the rewards.
- Punch card or points, for example "your 10th dinner is on us"
- Birthday rewards and member specials
- Alerts for slow nights, events and party dates
- Order Again: one tap to reorder their usual through your own ordering
- A member list that belongs to you
What we can do for your business
Start with ordering and rewards, or pick only what you need.
Commission-free online ordering
Pickup ordering on your own website, with your menu, prep times and the ability to pause orders on busy nights.
Contact for a quoteRewards Club web app
Points or a punch card, specials, birthday rewards, and an Order Again button.
Contact for a quoteReal photos & video
A shoot of your actual food, dining room and team, plus short reels. No stock or AI food photos.
Contact for a quoteGoogle & listings cleanup
One phone number, one set of hours and your own order link on Google, Yelp, Facebook and Apple Maps.
Contact for a quoteWebsite & care
A site that tells your story, kept online and updated every month, including menu changes.
Contact for a quoteSocial media (optional)
Only if you want it. We post on the platforms you choose, with links back to your own ordering.
Contact for a quoteA free 15-minute review
A short, no-pressure look at your website, Google listing and social media. You'll get two or three specific suggestions you can use right away.
Common questions
Do I have to stop using my current ordering app?
No. We set up your own ordering alongside it and run both for a few weeks. You decide when, or whether, to switch anything off. If your current agreement has a notice period, we'll plan around it.
Who processes the payments?
A payment account in your business's name (for example Stripe or Square) that pays into your bank account. You pay normal card processing; there's no commission to us or to a third-party app on each order.
Do my customers need to download an app?
No. The Rewards Club is a web app. Customers open a link and can save it to their home screen.
Is social media required?
No. Ordering, rewards, photos and listings all work without it. Social media is an optional add-on.
What does it cost?
It depends on what you pick. Contact for a quote. We'll send a written quote, and we're glad to compare it against what you pay your ordering app today.
See what you could save
Brian Freiwald, owner of HighCreek Media, is based in Altoona, Pennsylvania. He works with businesses in Central Pennsylvania and anywhere else. Call or text 814-329-0432 or email [email protected].
Get a free quote